![]() ![]() Check your internet connection and try again. There was an unknown problem during the download. For more information on resetting your password, please see: How to reset your password.Your User ID will be displayed and you will be prompted to answer a few additional security questions in order to reset your password. If you created your Harmony account through Logitech Remote Software 7.x, and have forgotten either your User ID or Password, simply connect your remote to your computer using the USB cable and click I forgot my password on the login screen.You will be prompted to answer a few security questions in order to reset your password. If you have forgotten the email used to create your account or password you used, click Forgot Email ID or Password? on the login screen.For more information, please see: Upgrading to MyHarmony You can create a new account using MyHarmony and copy the settings from the Logitech Harmony Remote Software account, but you cannot access the older account directly. These remotes are supported by both the MyHarmony desktop software (recommended) and Logitech Harmony Remote Software 7.x however, any accounts originally set up using Logitech Harmony Remote Software 7.x cannot be accessed using the MyHarmony desktop software. ![]()
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